:root{--navy: #053d5b;--navy-2: #075176;--gold: #f5c400;--bg: #f4f7fb;--panel: #ffffff;--line: #dce5ee;--text: #14212b;--muted: #617281;--danger: #c81e42;--ok: #087f5b}*{box-sizing:border-box}body{margin:0;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;color:var(--text);background:var(--bg)}button,input,select,textarea{font:inherit}.shell{min-height:100vh;display:grid;grid-template-columns:248px 1fr}.sidebar{background:var(--navy);color:#fff;padding:18px 14px;display:flex;flex-direction:column;gap:20px}.brand{display:flex;gap:12px;align-items:center;padding:8px}.brandMark{width:42px;height:42px;border:2px solid var(--gold);display:grid;place-items:center;color:var(--gold)}.brand strong{display:block;font-size:20px;line-height:1}.brand span{display:block;font-size:12px;color:#c7d7e2}.navItem{color:#d9e7ef;text-decoration:none;display:flex;align-items:center;gap:10px;min-height:40px;padding:0 12px;border-radius:8px;margin-bottom:4px}.navItem.active,.navItem:hover{background:#ffffff18;color:#fff}.navItem.active{border-left:4px solid var(--gold);padding-left:8px}.main{min-width:0;display:flex;flex-direction:column}.mainNoTopbar{height:100vh;overflow:hidden}.topbar{height:68px;background:var(--panel);border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;gap:16px;padding:0 22px}.search{flex:1;max-width:640px;height:38px;border:1px solid var(--line);display:flex;align-items:center;gap:8px;padding:0 14px;color:var(--muted);background:#f8fafc;border-radius:8px}.search input{border:0;background:transparent;min-height:0;padding:0;width:100%;outline:none;color:var(--text)}.search input:disabled{color:var(--muted);cursor:not-allowed}.quickActions{display:flex;gap:8px}.quickButton,.button{border:1px solid var(--line);background:#fff;color:var(--text);text-decoration:none;min-height:36px;padding:0 12px;display:inline-flex;align-items:center;justify-content:center;gap:8px;border-radius:8px;cursor:pointer}.quickButton:disabled,.button:disabled{opacity:.65;cursor:wait}.quickButton.primary,.button.primary{background:var(--gold);border-color:var(--gold);color:#1f2a30;font-weight:700}.button.danger{border-color:#f3bcc7;color:var(--danger)}.button.danger:hover{background:#fff2f5}.button.success{border-color:#b7e0c4;color:#166534}.button.success:hover{background:#effaf2}.button.compact{min-height:28px;padding:0 8px;font-size:12px}.page{padding:22px}.loginPage{min-height:100vh;display:grid;place-items:center;padding:22px;background:linear-gradient(135deg,#053d5b,#075176 58%,#f5c400 160%)}.loginPanel{width:min(100%,390px);background:#fff;border:1px solid rgba(255,255,255,.32);border-radius:8px;padding:22px;display:grid;gap:14px;box-shadow:0 22px 70px #041d2b57}.loginBrand{display:flex;align-items:center;gap:12px;padding-bottom:8px}.loginBrand .brandMark{background:var(--navy)}.loginBrand 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minmax(520px,1fr);gap:14px;align-items:start}.agendaFormPanel textarea{min-height:74px}.agendaBoardPanel{min-width:0}.agendaBoardHeader{position:sticky;top:0;background:#fff;z-index:2}.agendaBoard{display:grid;grid-auto-flow:column;grid-auto-columns:minmax(260px,300px);gap:12px;overflow-x:auto;padding:14px;min-height:420px}.agendaMobileList{display:none}.agendaDayColumn{background:#f6f9fb;border:1px solid var(--line);border-radius:8px;display:grid;grid-template-rows:auto 1fr;min-height:360px}.agendaDayHeader{padding:12px;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;gap:8px}.agendaDayHeader strong,.agendaDayHeader>div span{display:block}.agendaDayHeader>div span{color:var(--muted);font-size:12px;margin-top:2px}.agendaDayCards{display:grid;align-content:start;gap:10px;padding:10px}.agendaCard{background:#fff;border:1px solid var(--line);border-left:3px solid var(--gold);border-radius:8px;padding:12px;display:grid;gap:8px;box-shadow:0 10px 24px #041d2b0d}.agendaCardConfirmed{background:#f0fbf3;border-color:#a8dcb6;border-left-color:#1f8a43}.agendaCardConfirmed .agendaTime{color:#166534}.agendaCardTop,.agendaCardActions,.agendaPhone,.agendaTime,.agendaCardActions .muted{display:flex;align-items:center;gap:6px}.agendaCardTop,.agendaCardActions{justify-content:space-between}.agendaCardButtons{display:flex;align-items:center;justify-content:flex-end;flex-wrap:wrap;gap:6px}.agendaTime{color:var(--navy);font-weight:800}.agendaCompactCard{grid-template-columns:74px minmax(0,1fr);align-items:start;gap:10px}.agendaCompactDate{min-height:76px;border-radius:8px;background:#f6f9fb;border:1px solid var(--line);display:grid;place-items:center;align-content:center;gap:2px;text-align:center}.agendaCompactDate strong{color:var(--navy);font-size:18px}.agendaCompactDate 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var(--line);padding:10px 12px;vertical-align:top}.table th{color:var(--muted);font-size:12px;font-weight:700}.selectableTable tbody tr{cursor:pointer}.selectableTable tbody tr.active{background:#fff8d6;box-shadow:inset 4px 0 0 var(--gold)}.detailGrid{display:grid;gap:8px}.detailGrid span{display:grid;gap:2px}.detailGrid strong{color:var(--muted);font-size:12px}.tag{display:inline-flex;align-items:center;gap:6px;border-radius:999px;padding:4px 8px;background:#eaf2f7;color:var(--navy);font-size:12px;font-weight:700}.kanban{display:grid;grid-template-columns:repeat(4,minmax(240px,1fr));gap:12px;overflow-x:auto;padding-bottom:8px}.lane{min-height:280px;background:#edf3f8;border:1px solid var(--line);border-radius:8px}.lane h3{margin:0;padding:12px;font-size:13px;color:var(--navy)}.processCard{margin:0 10px 10px;padding:12px;background:#fff;border:1px solid var(--line);border-radius:8px}.processCard strong{display:block;margin-bottom:6px}.muted{color:var(--muted)}.conversationList{display:grid;gap:8px;max-height:calc(100vh - 190px);overflow:auto}.conversationItem{border:1px solid var(--line);background:#fff;border-radius:8px;padding:10px;cursor:pointer}.conversationItem.active{border-color:var(--gold);box-shadow:inset 4px 0 0 var(--gold)}.messages{display:grid;align-content:end;gap:8px;min-height:480px;max-height:calc(100vh - 260px);overflow:auto;background:#f8fafc;padding:12px}.bubble{max-width:72%;padding:10px 12px;border-radius:8px;background:#fff;border:1px solid var(--line)}.bubble.out{margin-left:auto;background:#fff8d6;border-color:#f0d461}.inboxPage{display:grid;gap:12px;padding:16px}.inboxToolbar{min-height:54px;padding:9px;display:grid;grid-template-columns:minmax(260px,1fr) 150px 160px 180px auto auto 42px;gap:8px;align-items:center}.chatSearch{height:36px;border:1px solid var(--line);border-radius:8px;display:flex;align-items:center;gap:8px;padding:0 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transparent;background:transparent;color:var(--navy);border-radius:6px;min-height:32px;font-weight:700;cursor:pointer}.inboxListTabs button.active{background:#e9f2ff;border-color:#cfe0eb}.connectionFilterRow{padding:8px;border-bottom:1px solid var(--line)}.connectionFilterRow select{width:100%}.richConversationItem{display:grid;gap:6px;text-align:left}.conversationTopline,.conversationMeta,.conversationPreview,.conversationTags{display:flex;align-items:center;gap:7px;min-width:0}.conversationTopline{justify-content:space-between}.conversationTopline strong,.conversationPreview{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.conversationTopline em{min-width:22px;height:22px;border-radius:999px;display:inline-grid;place-items:center;background:var(--danger);color:#fff;font-size:11px;font-style:normal;font-weight:800}.conversationMeta,.conversationPreview{color:var(--muted);font-size:12px}.conversationTags{flex-wrap:wrap}.miniTag{display:inline-flex;align-items:center;min-height:21px;padding:2px 7px;border-radius:999px;background:#eaf2f7;color:var(--navy);font-size:11px;font-weight:700}.miniTag.gold{background:#fff0a6;color:#4d3f00}.miniTag.okTag{background:#dff7ed;color:var(--ok)}.inboxConversation{display:grid;grid-template-rows:auto minmax(320px,1fr) auto;min-height:0}.chatHeader>div:first-child{display:grid;gap:3px;min-width:0}.richMessages{min-height:0;max-height:none;height:100%;display:flex;flex-direction:column;align-content:stretch}.richBubble{display:grid;gap:6px;max-width:min(74%,620px)}.bubbleMeta{display:flex;justify-content:space-between;gap:12px;color:var(--muted);font-size:11px}.bubbleMeta 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var(--line);background:#fff}.chatMediaAudio{width:min(100%,320px)}.chatDocument{display:inline-flex;align-items:center;gap:8px;color:var(--navy);font-weight:700;text-decoration:none}.msgTranscription{border-left:3px solid var(--gold);padding-left:8px;color:var(--text);font-size:12px;white-space:pre-wrap}.msgTranscription.pending{color:var(--muted)}.msgTemplate{display:grid;gap:7px;border:1px solid #cfe0eb;border-radius:8px;background:#f8fbfd;padding:10px}.templateHeader{font-weight:800;color:var(--navy);white-space:pre-wrap}.templateBody{white-space:pre-wrap}.templateFooter,.templateMedia{color:var(--muted);font-size:12px;white-space:pre-wrap}.templateButtons{display:grid;gap:5px}.templateButtons span,.msgButtonReply{border:1px solid var(--line);border-radius:8px;background:#fff;color:var(--navy);padding:7px 9px;font-weight:700}.msgButtonReply{display:inline-flex;align-items:center;gap:7px;width:fit-content}.msgButtonReply 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